Quick Summary: We take your privacy seriously. Your sermon content is completely private and confidential. We never share, sell, or use your data for AI training. Your credit card information is securely handled by Stripe and never stored on our servers.
1. Introduction
ProVision Digital Services, LLC ("we," "our," or "us") operates SermonAssist Pro, an AI-powered sermon preparation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using SermonAssist Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you create an account:
- Email Address: Used for account creation, login, and communication
- Password: Stored as an encrypted hash using bcrypt (we cannot see your actual password)
- Subscription Information: Billing status, subscription tier, trial period dates
2.2 Sermon and Ministry Content
When you use SermonAssist Pro, we store:
- Sermon outlines and content you generate
- Scripture references and study materials you create
- Bible study content and theological queries
- PowerPoint slides and presentation materials
- User preferences and settings
2.3 Usage Information
We automatically collect certain information about how you use our service:
- Log data (access times, pages viewed, IP addresses)
- Device information (browser type, operating system)
- Feature usage patterns (which tools you use most frequently)
2.4 Payment Information
Important: We do NOT store your credit card information on our servers.
All payment processing is handled by Stripe, a PCI-compliant third-party payment processor. When you enter payment information, it goes directly to Stripe's secure servers. We only store secure payment tokens (customer IDs and subscription IDs) provided by Stripe, which allow us to manage your subscription without ever having access to your actual credit card data.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- To provide and maintain SermonAssist Pro functionality
- To process your subscription and manage billing
- To generate sermon content using our Solomon AI technology
- To save and sync your work across devices
- To provide customer support and respond to your inquiries
3.2 Service Improvement
- To analyze usage patterns and improve our features
- To fix technical issues and enhance performance
- To develop new features based on user needs
3.3 Communication
- To send you account-related notifications
- To inform you about subscription status and billing
- To notify you of important updates or changes to our service
- To send occasional product updates (you can opt out anytime)
4. Your Content is Private and Confidential
We Never:
- Share your sermon content with anyone
- Use your sermons to train our AI models
- Sell your data to third parties
- Send your queries to external AI services (like OpenAI or Google)
- Access your content except for technical support when you request it
Your sermon content belongs to you and remains completely confidential. Our Solomon AI engine runs on our private, secure infrastructure - not on external AI platforms that could access your data.
5. How We Protect Your Information
5.1 Security Measures
We implement industry-standard security measures to protect your data:
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
- Password Security: Passwords are hashed using bcrypt and cannot be retrieved by anyone, including our staff
- Private Infrastructure: Solomon AI runs on our own secure servers, not on external cloud AI services
- Access Controls: Strict limitations on who can access server infrastructure
- Regular Backups: Your data is regularly backed up to prevent loss
5.2 Payment Security
Payment processing is handled exclusively by Stripe, which maintains the highest levels of PCI compliance. Your credit card data is encrypted and stored by Stripe using bank-level security - it never passes through or is stored on our servers.
6. Third-Party Services
We use the following third-party services:
6.1 Stripe (Payment Processing)
- Purpose: Process subscription payments and manage billing
- Data Shared: Email address, payment information (sent directly to Stripe)
- Privacy Policy: https://stripe.com/privacy
6.2 No External AI Services
Unlike many AI-powered tools, SermonAssist Pro does NOT use external AI services such as OpenAI, Google's AI, or Anthropic's Claude for processing your sermon content. Our proprietary Solomon AI engine runs entirely on our own secure infrastructure, ensuring your ministry content never leaves our servers.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Specifically:
- Account Information: Retained while your subscription is active
- Sermon Content: Stored for as long as you maintain your account
- Cancelled Accounts: Personal data and sermon content are deleted 30 days after account cancellation
- Legal Requirements: We may retain certain information if required by law
8. Your Rights and Choices
You have the following rights regarding your personal information:
8.1 Access and Portability
- You can access all your sermon content anytime through your account
- You can export your sermons to Word or PDF format
- You can request a copy of your personal data by contacting support
8.2 Correction and Deletion
- You can update your email address and password in account settings
- You can delete individual sermons or content at any time
- You can request complete account deletion by contacting support
8.3 Marketing Communications
- You can opt out of promotional emails using the unsubscribe link
- You cannot opt out of essential service-related communications (billing, security alerts, etc.)
9. Children's Privacy
SermonAssist Pro is intended for use by pastors and ministry leaders (18 years or older). We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
10. International Data Transfers
SermonAssist Pro is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located.
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how we use it
- Right to delete your personal information
- Right to opt-out of the sale of personal information (Note: We do NOT sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at support@provisiondigitalservices.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top
- Sending an email notification for significant changes
Your continued use of SermonAssist Pro after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ProVision Digital Services, LLC
Email: support@provisiondigitalservices.com
General Inquiries: info@provisiondigitalservices.com
Location: Mocksville, North Carolina
We are committed to protecting your privacy and handling your data with care and respect. Thank you for trusting SermonAssist Pro with your ministry work.